Food & Beverage Social Media Executive
PRE-OPENING (JOB NUMBER: HOT073IY)
***** Due to the current VISA RESTRICTIONS only candidates from within the UAE with a current UAE Residence Visa can be considered for this vacancy *****
A Food & Beverage Social Media Executive is a point of contact for all things social, including Online Reputation Management, content, strategy, and the daily upkeep of active social channels for the Food & Beverage department.What will I be doing?
Ensuring all negative TripAdvisor reviews (1-3 reviews) are responded to and providing respective departments with operations insights
Setting up and managing your hotel’s F&B outlets social media accounts and replying to guests’ comments and reviews in a timely manner
Incorporating social media into your hotel’s marketing strategy and into all marketing campaigns as deemed appropriate
Being aware of communications from the Hilton Social Team when it comes to crisis communications, announcements and social media recommendations
Following enterprise and brand guidelines and best practices to optimize your social media presence, while paying close attention to legal guidelines
Posting on each social media channel on a regular basis in order to keep channels active and consistent
Empowering your guests or unfamiliar travelers with resources and information about your property, F&B outlets and local areaWhat are we looking for?
A Food & Beverage Social Media Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members.
To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
Excellent communication skills
High level of IT skills, including Excel, PowerPoint, and Word
Proactive approach to meeting deadlines and targets
High level of knowledge on Social Media portals
Excellent organizational and administration skills
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Previous experience in a marketing role
Relevant degree, in a marketing or business discipline, from an academic institutionApply Online