CUSTOMER SERVICE REPRESENTATIVE
Reference No: 8187What's the role?
We’re looking for a Customer Service Representative to join our high performing team taking inbound calls in Dubai. Our people come from all different backgrounds with a shared dedication to high performance, consistent results and exceptional customer service.What does the role involve?
As a customer service representative, you’ll be front-of-house for our esteemed and trusted brand. Ours is a premium product, and our customers expect outstanding service to match. When they call for advice, you’ll be there to answer any questions and to give each client relationship a friendly, personal touch. You’ll have a number of accounts, including small and large businesses, and you’ll deal with a range of specific Hilti products.
As part of our high-performing sales team, your job is about fostering our strong relationships to create loyal business partners. This means using your product knowledge to find solutions to their needs and to cross-sell our innovative tools with additional software and services. Your interaction with our customers is integral to both the success of our company and your promising career.What do we offer?
Show us what you’re made of and we’ll offer you opportunities to move around the business – to work abroad, experience different job functions and tackle different markets. It’s a great way to find the right match for your ambitions and achieve the exciting career you’re after.
Year upon year we are recognised as one of the top 'Great Place to Work' employers, both globally and locally. And when you meet us you'll understand why. We have a diverse team of people with a variety of nationalities, backgrounds and experiences. Success at Hilti is down to teamwork and ability, no matter where you’re from.Why should you apply?
As part of your interview process, we’ll invite you to spend a couple of hours in Hilti Store to give you a feel for the job and the caliber of our people.What you need is:
An excellent telephone manner
Good computer skills (ideally SAP)
High commitment to customer satisfaction
Sales experience is an advantage
A degree would be great, but we’re more interested in your enthusiasm to learn and your dedication to delivering superior customer service.
As part of your interview process, we’ll take you on a day-in-the-life ‘job shadowing’ to give you a feel for the job and our culture.
We look forward to receiving your application!Apply Directly from our website Here.